Last Updated: June 27, 2026
Effective Date: June 27, 2026
Welcome to AiOmize. These Terms of Service ("Terms") govern your access to and use of our website aiomize.com (the "Site") and our AI sales and customer engagement services (the "Services"). By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.
1. Acceptance of Terms
By using our Site or Services, you represent that you have the legal capacity to enter into these Terms and that you agree to comply with all applicable laws and regulations.
2. Description of Services
AiOmize provides AI-powered sales and customer engagement solutions, including but not limited to:
- AI Phone Answering
- Customer Follow-Up
- Appointment Booking
- Appointment Reminders
- Customer Discovery
- Outbound Sales Support
We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.
3. Account Registration
To access certain features of our Services, you may need to create an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain the security and confidentiality of your account credentials.
- Notify us immediately of any unauthorized use of your account.
- Be solely responsible for all activities that occur under your account.
We reserve the right to suspend or terminate your account if we suspect any violation of these Terms.
4. Payment and Subscriptions
4.1 Fees
Our Services are offered on a subscription basis. Fees are outlined in your chosen plan and are subject to change with prior notice.
4.2 Billing
You authorize us to charge the payment method you provide for all applicable fees. All payments are non-refundable except as expressly stated in these Terms or as required by law.
4.3 Free Trial
We may offer a free trial of our Services. At the end of the trial period, your subscription will automatically renew unless you cancel before the trial ends.
4.4 Cancellation
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing cycle. No refunds will be provided for partial billing periods.
5. Intellectual Property
All content on our Site and Services, including text, graphics, logos, software, and AI-generated outputs, is the property of AiOmize or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, distribute, or create derivative works from our content without prior written consent.
- Use our trademarks or branding without permission.
- Reverse engineer, decompile, or disassemble any part of our software or AI systems.
6. Acceptable Use Policy
You agree not to use our Site or Services for any unlawful, harmful, or prohibited activity, including but not limited to:
- Violating any applicable laws or regulations.
- Infringing on the intellectual property or privacy rights of others.
- Transmitting malware, viruses, or other harmful code.
- Interfering with the operation or security of our Services.
- Using our Services to send spam, unsolicited messages, or harass others.
We reserve the right to terminate your access if you violate this policy.
7. Data and Privacy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.
8. Third-Party Services
Our Services may integrate with third-party tools and services, such as CRMs, calendars, and payment processors. Your use of these third-party services is subject to their respective terms and policies. We are not responsible for the practices of any third-party providers.
9. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE MAKE NO REPRESENTATIONS ABOUT THE ACCURACY OR RELIABILITY OF ANY RESULTS OBTAINED FROM OUR SERVICES.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AiOmize AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.
IN ANY CASE, OUR TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless AiOmize and its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses, including reasonable legal fees, arising out of or related to your use of our Services, your violation of these Terms, or your infringement of any third-party rights.
12. Termination
We reserve the right to suspend or terminate your access to our Services at any time, with or without notice, for any reason, including but not limited to violation of these Terms.
Upon termination:
- Your right to use the Services will immediately cease.
- Any outstanding fees become immediately due and payable.
- We may delete or retain your data in accordance with our Privacy Policy.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of your applicable province/country, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the courts of your applicable province/country.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and AiOmize regarding your use of our Site and Services and supersede all prior agreements and understandings.
17. Contact Us
If you have any questions about these Terms, please contact us:
AiOmize
Email: info@aiomize.com
Location: Serving businesses remotely
By using AiOmize.com or our services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.